Privacy Policy

This policy applies to the InsiTech International website and to our platforms: RealFlow Homes, TradeFlow Market, Assistant Analyst Data Engine, Qode Clarity and Faith Tracker.

We are Bluechip Insitech International Nig. Ltd (RC 9227826), a company registered in Nigeria with its registered office at Abakaliki, Ebonyi State, Nigeria. In this policy, “we”, “us” and “our” mean that company.

For most of the personal data described here, we are the “data controller”, meaning we decide why and how it is used. When a business customer uploads information about its own contacts, such as landowners, contractors, suppliers or staff, that customer decides why and how the data is used and we act as its “data processor”, following its instructions.

• Account and contact details: name, email address, phone number, country of residence, organisation, job role and login credentials.
• Project and business content you add: project records, land and title documents, contracts, site photos and inspection notes, purchase, expense and approval records, and reports. This can include personal data about other people, such as landowners, contractors and team members.
• Billing information: billing name, address and payment status. Payment details are handled by our payment providers, and we receive only limited information about your payment.
• Usage and device data: IP address, approximate location, browser and device type, pages viewed, features used and technical logs.
• Communications: messages you send us, support requests, feedback and form submissions.
• Learning data (Qode Clarity): your progress and any GitHub username or links you choose to connect.
• Faith Tracker entries: covered separately in section 4.

Under the Nigeria Data Protection Act 2023 (NDPA) we must have a lawful basis for using personal data. We rely on the following:

• Contract: to create your account, provide the platforms, take payment and give support.
• Legitimate interests: to keep our services secure, prevent fraud and misuse, understand how the platforms are used and improve them, where this does not override your rights.
• Legal obligation: to meet tax, accounting, regulatory and lawful requests from authorities.
• Consent: for optional cookies, marketing messages and sensitive data such as Faith Tracker entries. You can withdraw consent at any time.

We do not sell personal data. Some features, such as anomaly flags and recommendations in the Assistant Analyst Data Engine, generate automated insights. These support human decisions, and we do not use them on their own to make decisions that have legal or similarly significant effects on individuals.

Faith Tracker lets you record daily habits, prayer journal entries and reflections. This information can reveal your religious beliefs, which the NDPA treats as sensitive personal data, as do laws such as the UK and EU GDPR. For that reason:

• We process Faith Tracker entries only with your explicit consent, which we ask for when you start using the product.
• We use them only to provide Faith Tracker to you. We do not use them for advertising or share them with anyone except service providers who host or support the service under contract.
• You can ask us at any time to export or delete your entries, or withdraw your consent. If you withdraw consent we may no longer be able to provide Faith Tracker.

Please avoid entering sensitive information about other people, and avoid uploading sensitive personal data in other platforms unless your project needs it.

• Your organisation: other users in your workspace can see content according to the permissions your administrator sets.
• Service providers that help us run the platforms, such as cloud hosting, email and messaging, payment processing, analytics and support tools. They may use personal data only to provide their service to us.
• Professional advisers such as lawyers, auditors and insurers.
• Authorities, where the law requires it or to protect rights and safety.
• A buyer or successor, if our business is sold or restructured. We would make sure your data stays protected and tell you of any material change.

We are based in Nigeria and many of our users manage projects in Nigeria from other countries. Your data will be processed in Nigeria and may also be stored or accessed in other countries where we or our service providers operate.

When we transfer personal data across borders we do so in line with the NDPA, using safeguards such as contractual protections, and adequacy decisions or other approved mechanisms where they apply.

The NDPA is our main framework. If you are in the United Kingdom, the European Economic Area or another place whose laws give you additional rights over our handling of your data, we will honour those rights to the extent they apply to us. Contact us and we will explain how a transfer to Nigeria is protected.

We keep personal data while your account is active and for as long as we need it for the purposes in this policy. After that we delete or anonymise it. We keep some records, such as billing, tax and contract records, for longer where the law requires.

If you ask us to delete your account, we will delete or anonymise your personal data within a reasonable time, except for anything we must keep by law or need to handle a dispute.

We use reasonable technical and organisational measures to protect personal data, including access controls and limiting access to people who need it. No online service is completely secure, so please use a strong, unique password and keep your login details private.

If a data breach is likely to put your rights and freedoms at risk, we will notify the Nigeria Data Protection Commission and affected people as the law requires.

Subject to the law that applies, you can ask us to:

• tell you what personal data we hold about you and give you a copy;
• correct data that is inaccurate or incomplete;
• delete your data or restrict how we use it;
• give you your data in a portable format;
• stop using your data for direct marketing, or object to other uses based on our legitimate interests;
• withdraw consent you have given; and
• review an automated decision that significantly affects you.

To use these rights, email info@insitechinternational.com. We may need to confirm your identity first, and we will respond within the time the law allows. If you are not happy with our response, you can complain to the Nigeria Data Protection Commission (ndpc.gov.ng) or, if you live abroad, to your local data protection authority, such as the Information Commissioner’s Office in the UK.

We use cookies and similar technologies to keep you signed in, keep the site secure and understand how it is used. See our Cookie Policy for details and how to manage your choices.

Our services are not directed at anyone under 18. If you believe a child has given us personal data, contact us and we will delete it.

We may update this policy as our services or the law change. We will post the latest version here with a new “last updated” date and, for material changes, notify account holders by email or in the product.

Bluechip Insitech International Nig. Ltd
RC 9227826
Abakaliki, Ebonyi State, Nigeria

Privacy questions and requests: info@insitechinternational.com
Data Protection Officer: Chibueze C. Igwe, info@insitechinternational.com